📋 Overview
Nepali Food Bazaar ("we", "our", "us") operates the mobile application and website at mart.bizyatra.online. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Last updated: April 2026
📊 Data We Collect
Information You Provide
- Account information — Name, mobile number, email address
- Delivery details — Shipping name, address, phone number
- Payment receipts — Transfer confirmation screenshots
- Profile photo — Optional profile picture
- ID documents — Optional identity verification
Information Collected Automatically
- Device info — Device type, browser, operating system
- Usage data — Pages viewed, products browsed, search queries
- IP address — For security and fraud prevention
🎯 How We Use Your Data
- Process and deliver your orders
- Send order status notifications (SMS and in-app)
- Provide customer support
- Prevent fraud and unauthorized access
- Improve our products and services
- Comply with legal obligations (Korean tax law)
🔐 Data Storage & Security
- Data is stored on secure servers in South Korea
- Passwords are hashed using industry-standard encryption
- All connections use HTTPS/SSL encryption
- Sensitive files (ID documents, profile photos) are stored in secure non-public directories
- Access to user data is restricted to authorized admin staff only
🤝 Data Sharing
We do not sell your personal data. We may share data only in these cases:
- Delivery partners — Shipping name, address, phone for order delivery
- SMS providers — Phone number for OTP and order notifications
- Legal compliance — When required by Korean law or court order
👤 Your Rights
- Access — View your data in the Profile section of the app
- Export — Download your data from Profile → Export My Data
- Correction — Edit your profile information anytime
- Deletion — Delete your account from Profile or via our deletion page
- Deactivation — Temporarily deactivate instead of deleting
🍪 Cookies & Local Storage
We use one cookie (auth_token) solely for user authentication — keeping you logged in. This cookie is:
- HttpOnly (not accessible by JavaScript)
- Secure (transmitted only over HTTPS)
- SameSite: Strict (not sent to third-party sites)
- Expires after 24 hours
We use browser local storage to save your language preference and theme setting. We do not use any third-party tracking cookies, analytics cookies, or advertising cookies. No data is collected for tracking purposes.
👶 Children's Privacy
Our service is not directed to children under 14. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.
📝 Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the app after changes constitutes acceptance.